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SSO Login Issues

If your company uses Single Sign-On (SSO) to access Brightflag, you must log in through your company's designated SSO login URL. šŸ”¹ Are Yo...

If your company uses Single Sign-On (SSO) to access Brightflag, you must log in through your company's designated SSO login URL.


šŸ”¹ Are You Using the Correct SSO Login URL?

If your company requires SSO authentication, you must use the dedicated SSO login URL.

šŸ”— If you’re unsure of the correct login link, reach out to your Brightflag Admin or Brightflag Support for assistance.

🚫 Do not attempt to log in through the standard Brightflag login page if your company uses SSO.


šŸ”¹ Why Can’t I Log In with My Username and Password?

If your company uses SSO authentication, you do not need to enter a Brightflag-specific password. Instead:

āœ… Your username and password are managed by your company’s IT team.


šŸ”¹ What Should I Do If I Can’t Log In with SSO?

If you are experiencing SSO login issues, try the following steps:

āœ” Ensure you are using the correct SSO login URL.
āœ” Clear your browser cache or try logging in again.
āœ” Check with your company's IT team to confirm your Brightflag access is enabled through SSO.
āœ” If you receive an error message while trying to log in with SSO, this likely indicates an issue with your SSO access. Contact your IT team for verification.


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