There are two ways to add a vendor, depending on whether the firm already exists in Brightflag’s Global Vendor List.
What is the Global Vendor List?
Brightflag maintains a shared list of law firms and vendors.
If a firm already exists in this list, you can simply add it to your account.
If it does not exist, you must request Brightflag to add it first.
Step 1: Check if the Vendor Exists
Go to Menu → Vendors → Vendor Management
Click Set Up New Vendor
Start typing the firm’s name in the Firm Name field
What Happens Next?
If the Vendor Appears | If the Vendor Does Not Appear |
Proceed to Step 2A | Proceed to Step 2B |
Step 2A: Add an Existing Vendor
If the vendor appears in the dropdown:
Select the firm name
Enter a Vendor Reference
Must be unique (can only be used once)
This field is required
If you do not have an internal reference, enter the vendor’s name
Enter a Custom Vendor Name (optional)
Click Set Up New Vendor
The vendor is now added to your account.
Step 2B: Request Brightflag to Add a New Vendor
If the vendor does not appear:
Click Please Set Up a New Firm
Enter:
The firm’s full legal name
A main contact email
(This user will not be contacted — this is for validation only)
Submit the request
Brightflag Support will:
Validate the firm
Add it to the Global Vendor List
Email you once complete
After confirmation, repeat Step 2A to add the vendor to your account.
Final Setup Required
After the vendor has been added, you must:
Add at least one Vendor Office
Add Vendor Users
⚠️ A vendor must have at least one office before they can be assigned to matters.
Access
Role | Can Add Vendors |
Admin User | ✅ Yes |
Overview User | ❌ No |
Department Overview User | ❌ No |
Ordinary User | ❌ No |