The Firm Matter Reference is a field used only by law firms.
It allows vendors to enter their own internal reference number for a matter in Brightflag.
Important
The Firm Matter Reference is only editable by vendor users.
Internal (client) users cannot edit this field after a matter has been created.
If multiple vendors are assigned to a matter, each vendor sees and manages their own separate reference number.
How to Enable the Firm Matter Reference Field
If the field is not visible to vendors:
Go to Menu > Admin Settings > Matter Settings
Locate the Firm Matter Reference field on both the Matter Form & Matter Request Tabs
Enable the relevant settings
Save your changes
Once enabled, vendors can add or update their reference directly in the Law Firm Portal.