Brightflag

Legal Service Requests

✅ Quick AnswerLegal Service Requests (LSR) allows business users to submit legal work requests through a structured intake form.Approved r...

👤 Admins Only:
1️⃣ Go to: Menu &gt; Legal Requests.2️⃣ Select a Legal Service Request from the list.

📌 The default view shows Pending Req...

How to Approve a Legal Service Request

👤 Admins Only:

Only admins can view submitted requests.
Requests can be found under Menu &gt; Legal Requests.

📌 Note: Admins must check ...

Who Can View Submitted Legal Service Requests?

An email notification is sent to the requestor.
A Matter is created in Brightflag, linked to the request.
The request is marked as closed ...

What Happens When a Legal Service Request is Approved?

If you're submitting a Legal Service Request (LSR) using Brightflag, please note that the email address field on the LSR form is case sens...

Email Address Case Sensitivity on the LSR Form

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