How to submit Timekeeper rates: For vendors

Navigate to your timekeeper section in your menu:


  1. Click Bulk Submit.
  2. Click Download Excel Template.
  3. Populate the spreadsheet, adhering to the guidelines below. Example:
      • The Timekeeper ID is any identifier you would like but is usually the ID used in the system where timekeepers log their hours and actions. This is usually a numerical ID. The Timekeeper ID can only be in each submission once so if you need to have multiple rates for the same timekeeper they will need multiple files submissions.
      • The Role can be any role name you choose. However, you must use the full word and your region's industry-standard naming convention.
      • The Rate should have '.' rather than ',' e.g. 1000.00, not 1000,00. However, if you enter the values the format of the template will adjust automatically.
      • The Currency should be the 3-letter ISO code (i.e. USD for US Dollar)
      • The Effective Date must be in the format yyyy-mm-dd or dd/mm/yyyy.


  • The cell format must not change, so if you are copying and pasting values from your own spreadsheet into the template, be sure to paste values only.
  • If you are editing existing timekeepers, be sure to remove any other timekeepers from the template before submitting the file. Likewise, if you are adding new timekeepers, remove any existing timekeepers from the template. If you don't remove the existing approved timekeepers, they will be set back to 'pending' when you upload the template.
  • only UTF-8 encoding is supported for special and non-English characters and diacritics (accents) within Timekeeper names so please make sure your spreadsheet software is configured as such. Save the file, but do not rename it.

      4. Click Choose File and Open.

      5. Click Submit to confirm the submission. This will submit a new request to your client for their review. 

     6. Your timekeeper rates will appear as Pending, meaning the requests have gone through to your client for approval. Once they approve or reject, the status will update. 


You can also watch this video guide that covers the steps above:


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