For a broader overview on matter groups please refer to This Article
Matter groups can be created by all Brightflag Administrators.
To create a matter group, go to Admin settings:
To create a new matter group, click on "Add Matter Group":
Once you have named your matter group, select the option to "Manage Group."
You can add matters to a matter group either here by typing the matter in the "Add Matter" Section (see below) or on the matter details page (if you are an Admin user):