What happens when an invoice is rejected?

What Happens After I Reject an Invoice?

When you reject an invoice in Brightflag, the following steps occur:

Vendor Notification

• Your vendor will be notified via email (if you choose to send a notification).
• They will be prompted to log into the Brightflag Law Firm Portal. 

Vendor Actions

• Vendors can download a spreadsheet detailing the adjustments made on the invoice.
• They will then submit a revised draft, which is linked to the original invoice draft.

Review and Approval

• The revised draft will appear in your review queue as a pending invoice.
• You will be notified of any invoices awaiting your review.
• You can then choose to approve or reject the revised invoice.

Brightflag recommends that law firm users prioritize LEDES submissions over PDF submissions. LEDES files reduce the likelihood of rejections and streamline the process. Additionally, Brightflag's eBilling Hub integration fully supports and simplifies LEDES uploads, ensuring a seamless experience.