What happens when an invoice is rejected? (Client Article)

What happens after I reject an invoice?

  1. Your Vendor will be notified via email (if you choose to), and they will be prompted to log into the Brightflag Law Firm Portal.

  2. They can download a spreadsheet detailing the adjustments made on the invoice.

  3. From there, they will submit a revised draft. The revised draft is linked to the invoice draft by the vendor. If relevant, the savings you have made will be displayed on-screen. 

  4. The revised draft will appear in your review queue as a pending invoice. You will be notified of any invoices pending your review. 

  5. You can then approve or reject this approved invoice. 
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