Before you can manually approve/reject an invoice you'll need to ensure the invoice is in a "pending" status. You can change an already approved/rejected invoice to pending by following the steps in this guide: How to change or reverse the status of an Invoice - for Admins only (Client Article)
Once you have changed the invoice status to Pending, you can move an invoice from:
- Pending > Approved
- Pending > Rejected
To move an invoice from Pending > Approved or Pending > Rejected, please follow the below steps:
Add yourself as an approver in Stage 1
Once added you will appear in stage 1 as an approver:
Remove all other stages & approvers from the invoice. For example:
Your approval flow should look like this once completed:
- Approve or Reject the invoice as required.
Please note: When rejecting an invoice, it's important to ensure you have written a relevant rejection reason into the rejection box, so the law firm has enough information to rectify the issue and resubmit.