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How to change an AP route applied to an invoice

Updated

You may notice an invoice incorrectly assigned to an AP route. This can be rectified without your vendor resubmitting the invoice. NOTE: Only admin users will have access to this feature.

 

To change the AP route of an invoice:

  1. Navigate to the Invoices Page and open the invoice

  2. Click on the AP Route of invoice on the top left of the screen
  3. From the dropdown menu, select the new AP route of the invoice and click the checkmark/tick to finalize the update

     

If the Invoice has fallen into the wrong AP route due to incorrect matter details,  please ensure to Update your Matter Details to ensure future invoices are automatically mapped to the correct matter.

 

Please note, Updating the matter details will not change the AP route of a live invoice. 

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