Invoices in Brightflag cannot be deleted directly by users. If you need to remove an invoice from the system, follow the steps below based on the reason for deletion.
Requesting an Invoice Deletion
To request an invoice deletion, you must contact your Customer Success Manager and provide a reason for the deletion.
✔ Reach out to your Customer Success Manager with the invoice details.
✔ Clearly explain why the invoice needs to be deleted.
✔ Your Customer Success Manager will review your request and process it accordingly.
Deletions Due to Incorrect Customer Submission
If an invoice was mistakenly uploaded for the wrong customer, you can contact Brightflag Support for assistance.
✔ Provide the invoice number.
✔ Brightflag Support will assist in removing the invoice as quickly as possible.
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