Managing Multiple Rates for Timekeepers in Brightflag

Currently, matter-specific/ multiple rates for timekeepers is not supported in Brightflag. However, our Product Team is actively working on adding this functionality in an update later this year.

📌 If you need to track progress on this feature update, reach out to your Customer Success Manager.

🔹 How to Manage Multiple Rates in Brightflag 

✅ Recommended Solution: 

• Instruct vendors to submit the higher rate for approval in Brightflag.
• Once approved, vendors can use both the lower and higher rates as applicable when invoicing.

✅ Alternative Solution: 

⚠ If you're concerned that vendors may accidentally apply the higher rate to matters where the lower rate should have been used:

• Instruct vendors to submit the lower rates for approval in Brightflag. 
• Invoices using the higher rate may auto-reject but Admin users can manually reverse the rejection when necessary.

📌 For more details on reversing rejections, follow this guide:
➡️ How to Change or Reverse the Status of an Invoice - Admins Only