Viewing rejection reasons and adjustments on an Invoice (for Vendors and Law Firms)

This article is for vendors and law firms.

When reviewing an invoice, your client may make an adjustment/reduction. These adjustments can be viewed by downloading the invoice on Brightflag. 


Viewing Adjustments on an Invoice

  1. Navigate to Menu > View Invoices.

  2. Find the relevant invoice using the filters or search bar.

  3. Click the Actions button to the right of the invoice and then click Download Invoice.
  4. This will provide you with a spreadsheet breakdown of all adjustments. The sheet entitled Detail
     will list the line items that were adjusted and the adjustment reason. 

Brightflag does not recalculate the tax for your revised draftYou must recalculate the tax after you have amended the line items and subsequent net fee total.

To submit a revised draft of a rejected invoice, follow any of the relevant guides below:

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