Brightflag strongly recommends that vendors submit invoices. If your vendor is experiencing difficulties submitting their invoices, advise them to contact Vendor Support as the first step.
However, if you prefer not to set them up on the Brightflag Law Firm Portal, you can upload a PDF invoice on their behalf as an exception.
📌 Important:
- Invoices submitted by client users are not visible to vendor/law firm users.
- Ensure that all entered details match the PDF invoice to prevent auto-rejections.
Avoiding Auto-Rejection
Invoices will be automatically rejected if:
❌ The currency is different from what is on the PDF.
❌ The invoice fee values do not match those input in the entered fields.
📌 If your invoice is auto-rejected, the uploader will receive an email notification with details of the mismatch.
How to Upload a PDF Invoice for a Vendor
Step | Action |
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1. Navigate to Invoice Upload |
Go to Menu > Invoices and click Upload Invoices in the top-right corner.
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2. Select Vendor & Vendor Office |
Choose the Vendor and Vendor Office from the dropdown lists.
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3. Select the Matter |
Use the Matter Search bar to enter any matter identifier.
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4. Identify a Resubmitted Invoice (If Applicable) |
If this is a resubmitted invoice, tick the corresponding box and link it to the original rejected invoice.
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5. Enter Invoice Details |
✔ Enter the Invoice Number (must match the number on the PDF).
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6. Enter Fees, Discounts & Expenses |
✔ Enter Fees (sum of all line items or fixed fees before discounts).
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7. Attach PDF & Submit |
✔ Attach the invoice PDF.
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Visual Guide 📸
Step | Action |
---|---|
1. Navigate to Invoice Upload |
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2. Select Vendor & Vendor Office
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3. Select the Matter |
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4. Identify a Resubmitted Invoice (If Applicable) |
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5. Enter Invoice Details |
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6. Enter Fees, Discounts & Expenses |
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7. Attach PDF & Submit |
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