Within your company, there may be certain key data points needed on an invoice or matter for an invoice to be payable. If these data points lay outside of Brightflag’s standard mandatory invoice requirements, you can still enforce their input through Brightflag’s customizable Awaiting Details functionality.
When an invoice is submitted to your company and it passes your chosen data checks, it will go straight to Pending status. If an invoice fails these checks, it will go to Awaiting Details. This means the invoice cannot be approved when in this status. When the relevant values are inputted by someone in your company, the invoice will automatically move from Awaiting Details to Pending. From there, it follows the standard approval workflow.
To configure your Awaiting Details rules, please contact your company's designated Brightflag Customer Success Manager. They can assist you with the setup.