Accruals Submission Reminder Emails sent to Vendors: for Brightflag Customers (Clients)

Accruals submission reminder notifications are sent directly through the Brightflag platform. These notifications are in place for any company where Accruals are enabled.

 

Recipients:

  • Vendor Admins/Office Admins of offices with open matters.

  • Vendor Admins/Office Admins where the ‘any vendor office’ option is chosen on an open matter.

  • All vendor Admin/Office Admins users of open/active matters which includes users that are;
    • Enabled
    • Activated (but not yet logged into Brightflag for the first time) or
    • Non-activated (who still have to complete their email verifications steps to get access to Brightflag)

Timing:

  • 2 reminder emails will be sent to your vendors. The timing of these emails will be based on your accruals submission deadline.

  • The first will be sent 5 calendar days before the deadline.

  • The 2nd will be sent on the day of the deadline. If your deadline is on a weekend, it will be sent on the day.

  • If accruals are submitted on all matters prior to the send date for a given vendor office, the notification emails will not be sent.

  • Each of these reminder emails are sent out at 06:15 UTC.

Note: The deadline is based on your client's time zone.

The message that your firms will see:

Email subject: Action Required: <Client Name> Accruals Submission

Email body:

“Please note that the accrual submission period for <your company name> matters is open. The accrual submission period closes at 23:59 on the <accruals submission deadline date> of this month.

Accruals submission is required if your firm has unbilled services.

To submit your accruals, log in to Brightflag and navigate to the accruals page. The following articles will guide you through the process:

If you have no unbilled work for a matter but the matter is open and ongoing, you are required to enter $0 rather than leaving the accruals fields blank.

If you have any questions, please contact us on support@brightflag.com.”

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