This article is for vendors and law firms.
Submitting a credit note in PDF format to Brightflag is very similar to submitting a typical invoice. Follow the steps in hourly fee uploads with the following exceptions:
- Enter all minus values for the fees.
- Make sure your PDF has a negative value AND contains the states 'credit note' on the cover page.
- Add this invoice to the same matter as the original invoice that was paid in error / overpaid.
Credit notes should be stand-alone submissions. They should not be included in an invoice with fees being charged.