Changing a User's Role (Clients)

Administrators can change a user's access level/role whenever needed.


To change a user's role:

  1. Navigate to Menu > Admin Settings > User Management.

  2. Locate the relevant user and click on their current role.

  3. A pop-up window appears with an option to select a drop-down menu

  4. Use the dropdown to select the appropriate permission level you wish to assign this user. 
  5. The list of the roles may vary as per your organization's structure and requirements. 

If you need to upgrade a user to an admin level, please reach out directly to Brightflag Customer Support. For security purposes, admins do not have permission to grant another user same-level permissions.

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