Resubmitting PDF Invoices: for Vendors

This article is for vendors and law firms.

This article covers:

  • PDF Invoice Resubmission

If an invoice has been rejected, you can resubmit a revised draft once the appropriate amendments have been made.

Invoices cannot be resubmitted unless the original draft was rejected.

Find out more about invoice rejection reasons. 

For steps on resubmitting a LEDES invoice, click here: Resubmitting PDF Invoices: for Vendors

Important steps before resubmitting your invoice:

  • Review your client's comments on the rejected invoice or the rejection reason in the email or download the adjustments for the invoices per https://help.brightflag.com/hc/en-us/articles/360002526337-Viewing-rejection-reasons-and-adjustments-on-an-Invoice-for-Vendors-and-Law-Firms-.
    These should direct you to what needs to be amended.

  • Do not change the invoice number. On Brightflag, you can link your invoice to the original draft of the rejected invoice (Step 3 of PDF Invoice Resubmission).
    Once you link the invoice, the system will accept the original invoice number. 
    • Exceptions for changing invoice numbers: If you cannot reuse the same invoice number due to regulations/laws in your firm's jurisdiction or region, please contact your client so they know the numbers of linked drafts will not match. Once your client has advised further on your agreed process, you may link the resubmitted draft to the previous one.

  • If the invoice has been rejected because it was submitted to the wrong matter, please contact your client. They can manually move the rejected invoice to the correct matter, enabling you to link the new draft to the original invoice and correct the matter. 

  • If your client has advised you to split one invoice into multiple, submit these as separate invoices that are not linked to the original, otherwise, these will be rejected.

PDF resubmission steps:

Watch this video guide or follow the steps below:

  1. Once your rejected invoice has been amended, you can start by going through the regular PDF upload process. 
  2. Ensure you specify the correct matter.
  3. Next, you'll be asked to specify 'is this a resubmitted invoice'. Select 'Yes', and a drop-down will appear to the right.Screen_Shot_2021-07-07_at_12.52.15_PM.pngmceclip5.png
  4. Open the 'Link to Invoice' drop-down to view previous invoice numbers, and select the number that matches this new draft. This provides a list of invoices previously rejected under this same Matter.


  5. If the correct invoice number does not appear in this list, check that:
    • You have access to the original invoice.
    • The original draft has a rejected status. 
    • The invoice hasn't been uploaded by another user from a different firm office location.

  6. Ensure that the invoice number has stayed the same. View the guidance on preparing your revised draft above. The invoice number must remain the same as the previously rejected invoice.

  7. Once the correct invoice number has been linked, you can proceed with the rest of the submission steps.

  8. If your client has advised you to split one particular invoice into multiple, please submit these as separate invoices that are not linked to the original; otherwise, these will be rejected.

  9. Finally, to successfully submit the invoice, all files highlighted in pink must be completed. 

If the invoice was rejected because it’s connected to the wrong matter, please contact your client to ensure you have access to the correct Matter.

Your client can manually move the rejected invoice to the correct matter, at which point you can resubmit your invoice to the correct matter. 

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