When an invoice is rejected, for whatever reason, you can resubmit it after the appropriate corrections have been made.
To resubmit a PDF Invoice
- Go through the regular process of uploading an invoice
- There will be an option that says Is this a resubmitted invoice
- Hit yes, and then choose the invoice from the dropdown menu
- If the reason the invoice is rejected is that it’s connected to the wrong matter please reach out to the support team directly at support@brightflag.com
To resubmit a LEDES Invoice
- Go through the regular process of uploading an invoice.
- After you have uploaded the invoice click the Link button and select the invoice number of the original draft.
- Duplicate invoice numbers are not allowed unless it is a revised draft.
- Once this is complete you will be able to confirm and fully submit the invoice.