Why is my Law Firm Name Different on Brightflag?: for Vendors (Law Firms)

When you click on your name on the top left side of the screen, you will see your account details including your law firm name and office/default office you are assigned to.

The Law Firm name displayed can appear incorrect, wrong, or appear as an error however, this may have been changed by your Client.

It's important to note that your client has the ability to assign 'Custom Vendor Names' to each of their vendor law firms.

Custom Vendor Names are visible for both Client & Vendor users of Brightflag.

 

Who Assigned my 'Custom Vendor Name' on Brightflag?

Only your Client has the ability to assign a 'Custom Vendor Name' to each of their vendors, should they so require.

Clients have the ability to assign a 'Custom Vendor Name' which will be reflected when vendor users log into the Brightflag Law Firm Portal. 

Clients may do this to better distinguish between vendor firms, or for better internal vendor management.

 

Can Vendor Law Firms Change the 'Custom Vendor Name' on Brightflag?

No, only your client has the ability to make any changes to the Custom Vendor Name which is displayed on Brightflag. Custom Vendor Names are visible for both Client & Vendor users of Brightflag.

Please contact your client directly if you wish to have any changes made.

 

Where can Clients Change the Custom Vendor Name?

For Clients who wish to alter/change the Custom Vendor Name on Brightflag, please go to:

  • Menu > Vendors > Vendor Management > Select/Search for the Vendor 

  • Under the 'Customer Vendor Name' column select the name you wish to edit
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  • An edit box will then appear enabling you to change the Custom Vendor Name
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  • Make the relevant changes/edits and then click on the green box to save for your changes to take effect.
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Please note, only clients can change the 'Custom Vendor Name' in Brightflag. 

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