This article is for vendors and law firms.
What happens once my invoice is submitted?
Once your invoice has been submitted, it is processed by the Brightflag system. This may take 24-48 hours. During this time, the invoice status will be pending. The invoice won't be visible to your client until the status is updated to with client. To learn more about invoice statuses, click here.
View a step-by-step invoice submission guide:
What happens once my invoice is approved?
Once your invoice has been reviewed and approved by your client, the status will update accordingly. The invoice will be exported via the client's AP route. Payment happens outside Brightflag.
When will my invoice be paid?
Payment happens outside Brightflag, meaning Brightflag Support will not have visibility into payment status. If you have concerns over payment timelines, reach out to your client directly.