Unlocking User Accounts: for Brightflag Clients

If you have entered an incorrect password too many times and cannot access Brightflag, please ensure you follow the password reset steps within this help article: Unlocking My Account.

None of the passwords reset steps worked - what next?

If none of the password reset steps worked, please contact the dedicated Admin in our company to unlock your account.

Your Admin should follow the steps below to unlock your account on Brightflag depending on your account type:

For Client Accounts:

How to unlock a client account

For Vendor Accounts:

How to unlock a vendor account




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