Clients have the ability to enter billing details on behalf of a vendor.
Who can add billing details?
Only Client Admin roles can add the billing details for the vendor.
Can Vendor Law Firms enter billing details on Brightflag?
Yes, in most cases vendor law firms can enter billing details by navigating to the Brightflag Firm Detail page (My Firm > Firm Details).
Please note, that the ability for vendors to edit billing details can vary depending on your account settings with Brightflag. For example, clients with the Paysites feature enabled, vendors will not be able to edit billing details on Brightflag.
Where can Admins enter billing details on Brightflag?
For Client Admin who wishes to enter billing details on behalf of vendor, please go to:
- Menu > Vendors > Vendor Management > Select/Search for the Vendor
- Click on offices >> View
- Click on 'Add' and enter the details related to each field.
Please note, these changes will be reflected on the Vendor's Law Firm Portal, so if the change is significant, please be sure to inform your Vendor of these changes to avoid confusion.