Client Help Center Client Help Center

Account & User Permissions

How to Unlock a Vendor User's Account: for Brightflag Clients (Admins Only)
If a vendor user at one of your law firms becomes locked out of their ac...
How to Unlock a Client User's Account: for Brightflag Clients (Admins Only)
If you have Client Admin access to Brightflag, you can alter and change ...
Managing Support Requests in the Brightflag Client Help Center
When you create an account in the Brightflag Help Center, you can effici...
Unlocking User Accounts: for Brightflag Clients
If you have entered an incorrect password too many times and cannot acce...
User Roles & Permissions for client users
This article explains the user roles and permissions for Brightflag Cust...
Login Issues: Resetting my Password
This guide covers the steps required to reset your brightflag password. ...
How to change my password
If you would like to change your password at any time, you can do so wh...
How to Unlock my Account
This guide will cover the basic steps for unlocking your Brightflag acc...
Single Sign-On (SSO) Login Issues
Single Sign-On (SSO) allows you to log in to Brightflag without needing ...