đš Steps to Change Your Email Address
If you are trying to access Brightflag using an email address that does not belong to you, please note that this is a violation of Brightflagâs Terms and Conditions. To ensure your firm remains compliant and avoids any penalties, you must use your own credentials to access the platform.
đ If you need access, please contact your firm's Vendor Admin, who can add you to Brightflag using your correct email address.
âClick here for steps on how your Vendor Admin can do this. (Insert link to relevant article)
â When Can You Request an Email Update?
You can only request to change your email address if there is a small spelling error in the current address (e.g., [email protected] instead of [email protected]).
âď¸ How to Request an Email Update
1ď¸âŁ Submit a ticket to Brightflag Support, but be sure to include your Company Admin in the request. We cannot process any changes without their approval.
âOR
2ď¸âŁ Your Company Admin can contact Brightflag Support directly to request the change.
đ Important Notes
You cannot update your email address yourself.
We require written confirmation from your Company Admin before we can proceed.
If you're unsure who your Company Admin is, contact Brightflag Support here, and weâll help you identify them.