Handling Repeat Reviewers in an Invoice Approval Workflow Handling Repeat Reviewers in an Invoice Approval Workflow

Handling Repeat Reviewers in an Invoice Approval Workflow

Brightflag allows flexibility in managing reviewers within invoice approval workflows. If the same person is assigned to multiple stages, the system has options to either consolidate their approvals or require their review at each stage.


🔹 What Happens If the Same Person Appears in Multiple Stages?

🛑 Scenario 1: I Don't Need the Same Person to Appear in Multiple Stages

By default, Brightflag automatically removes duplicate reviewers if they appear in multiple stages.

Example:

  • Stage 1 Reviewer: Internal Matter Lead (IML)
  • Stage 2 Reviewer: Department Head
  • If the same person holds both roles, they will only be required to review the invoice once at the first applicable stage.

This prevents unnecessary approvals and streamlines the workflow.


✅ Scenario 2: I Need the Same Person to Approve at Multiple Stages

If your workflow requires the same person to approve at multiple stages, you can enable a setting in Admin Settings.

To allow repeat reviewers:

1️⃣ Navigate to Menu > Admin Settings > Workflows.
2️⃣ Locate the setting "Allow Repeat Reviewers".
3️⃣ Turn the toggle ON to enable this feature.

Once enabled:

  • Reviewers assigned to multiple stages will appear at each stage.
  • They must approve the invoice at every stage where they are assigned.


📌 Important Notes

The default setting avoids duplicate approvals unless manually changed.
Turning on "Allow Repeat Reviewers" ensures that users must review invoices at all assigned stages.
Only Admin Users can modify this workflow setting.