Client Help Center

📢 Important Update:

If you're reading this, you've likely been redirected from an old bookmark. Here’s what you need to know about the recent updates:

What Has Changed?

We are excited to announce the launch of the Vendor Help Center—a dedicated resource designed specifically for vendors at vendorhelp.brightflag.com.

Vendor Content Has Moved

• The Client Help Center at help.brightflag.com is now dedicated to client-specific content.
• All vendor-specific articles have been relocated to the Vendor Help Center at vendorhelp.brightflag.com.
• This change ensures that vendors have a streamlined experience tailored to their needs.

Update Your Bookmarks

• If you've been redirected from an old bookmark, you will need to update your saved links to the new Vendor Help Center.
• Use the search function in the Vendor Help Center to quickly find the articles you're looking for.

How to Navigate This Change

1. Go to the Vendor Help Center: Visit vendorhelp.brightflag.com.
2. Use the Search Function: If you’re looking for vendor-related content, simply search for the topic in the new Vendor Help Center.
3. Update Your Bookmarks: Make sure to save the new URLs for any articles or resources you frequently use.

💡 Tip: Bookmark the Vendor Help Center homepage for quick access to all resources in one place.

Enhanced Vendor Help Functionality

Introducing AI-Powered Help for Vendors

We’ve introduced a new AI-powered help feature designed to assist vendors directly within Brightflag’s Law Firm Portal.

Key Features:

• Help Icon: Located at the bottom right of your screen when using Brightflag.
• Instant Answers: The AI is tailored to search through the Vendor Help Center, offering quick, accurate responses based on your specific questions.

🚀 Try it Out: We encourage you to use this AI-powered help whenever you need quick answers or assistance. It's a fast, convenient way to get support without leaving your current task.

AI Help Tips

• Clear Queries: The better you frame your questions, the more accurate the AI's response will be.
• Troubleshooting: If you’re not finding what you need, try refining your query or searching directly in the Vendor Help Center.

Need More Help?

If you encounter any issues or have questions during this transition, feel free to reach out through the Contact Us page on the Vendor Help Center.

⚠️ Note: The AI-powered help is continually improving, and we welcome feedback on how we can make it even better for you!

Quick Links:

• Vendor Help Center

Thank you for your cooperation as we enhance your vendor experience with Brightflag!