This article addresses common questions about onboarding vendors in Brightflag. Use the information below to guide vendors through the setup process and resolve any issues.
1. Resources for Newly Onboarded Vendors
Q: Do you have any resources I can share with newly onboarded vendors on how to get set up in Brightflag?
A: Yes! Here’s the Vendor Onboarding Guide that outlines all the steps they need to take.
2. Activating a Vendor Account
Q: How does a vendor activate their account?
A: Vendors can activate their account by following the steps in this guide.
3. Vendor Support Contact
Q: Who can vendors contact if they encounter issues?
A: Vendors can contact us through this link. Our dedicated vendor support team is here to assist with any issues.
4. Resending the Onboarding Email
Q: How can I resend the onboarding email to a vendor?
A: The onboarding email cannot be resent. However, vendors can find everything they need to know in the Vendor Onboarding Guide.
5. Dedicated Vendor Help Center
For any vendor-related questions, direct them to our Vendor Help Center, where they can find resources, FAQs, and troubleshooting tips.