Can I Delete a Matter in Brightflag? Can I Delete a Matter in Brightflag?

Can I Delete a Matter in Brightflag?

Deleting a matter is not recommended and can only be done by reaching out to Brightflag Support. In most cases, it is better to close the matter rather than delete it.


🔹 When Should a Matter Be Deleted?

A matter should only be deleted in exceptional cases, such as:

Accidentally creating a duplicate matter.
The matter was created in error and contains no relevant data.

📌 Important: Deleting a matter will permanently remove all associated data, including invoices.


🔹 Recommended Alternative: Closing a Matter

Instead of deleting a matter, it is best practice to close it if it is no longer active.

How to Close a Matter in Brightflag