Vendors must submit timekeeper rates and receive client approval before submitting invoices in Brightflag.
Submitting rates in advance ensures that invoices can be processed without delays or rejections.
⏱️ Submit Rates Before Submitting Invoices
Before submitting an invoice, vendors should confirm that:
All timekeepers listed on the invoice have submitted rate requests
Those rates have been approved by the client
If a timekeeper appears on an invoice without an approved rate, the invoice may be rejected depending on the client’s configuration.
🚫 What Happens If Rates Are Missing?
If an invoice includes a timekeeper with:
No rate submitted
A pending rate request
A rejected rate
the invoice may be automatically rejected if the client has timekeeper validation rules enabled.
✅ Best Practices for Vendors
To avoid invoice rejection:
Submit timekeeper rates before billing begins
Confirm all rates are approved before submitting invoices
Ensure timekeeper names match exactly between the rate request and the invoice
Use the Timekeepers section in Brightflag to monitor approval status