Email Address Case Sensitivity on the LSR Form

If you're submitting a Legal Service Request (LSR) using Brightflag, please note that the email address field on the LSR form is case sensitive.
This means that entering an email address with uppercase letters may cause issues during submission or with system recognition.

✅ What You Need to Do

To ensure successful submission and proper processing of your request:

• Always enter your email address in lowercase letters.

  • ✅ Correct: john.doe@example.com

  • ❌ Incorrect: John.Doe@Example.com