Now that you are connected, here is how to start putting the integration to work. The examples below are a starting point. Once you are comfortable, you can ask far more specific and combined questions in your own words.
| Before you start. You must be connected to Brightflag first. See Connecting to Brightflag in Claude. |
Your first prompts
Try asking any of the following to get a feel for what the integration can do. No special phrasing is required; plain English works.
Find an invoice
- "Show me all pending invoices from this month"
Check an approval
- "Who still needs to approve invoice 84213?"
Look up a matter
- "Show me all open matters for Linklaters"
Find a person or rate
- "What rate does timekeeper Jane Berckenkamp charge?"
Review an invoice for compliance issues
- "Are there any billing compliance issues on invoice 84201?"
Browse vendors or departments
- "What vendors do we have?"
Custom matter attributes
- "Which matters have a Region attribute assigned?"
- "Find matters where the Matter Risk attribute is set to High"
- "What custom attributes can I filter matters by?"
Suggested workflows
Once you are comfortable with single questions, try chaining a few together in one conversation. The connected AI will carry context forward, so you can refine and drill down naturally.
Workflow: Reviewing your approval queue
- "What invoices are waiting on my approval right now?"
- "For the one from Linklaters, what's the gross total and what does it cover?"
- "What stage is it at, and who else still needs to review it?"
Workflow: Researching a vendor relationship
- "Show me all matters we have open with Linklaters"
- "What invoices have they billed us this year?"
- "What rates does Linklaters have on file for their timekeepers?"
Workflow: Chasing a stalled invoice
- "Find invoices that have been pending for more than 30 days"
- "For invoice 84213, who is the review stuck with?"
- "Has that reviewer delegated to anyone?"
Workflow: Getting oriented in a new department
- "What matter categories do we have?"
- "Show me all open matters in the Banking category"
- "Who are the internal leads on those matters?"
Workflow: Reviewing an invoice for compliance
- "Show me pending invoices from Linklaters"
- "Are there any billing compliance issues on invoice 84201?"
- "Show me only the fee lines the Internal Communications flag hit"
- "What was the suggested saving on that flag?"
Tips for best results
| Tip | Why it helps |
| Use real names for vendors, firms, and people | The connected AI automatically resolves names like "Linklaters" or "Jane Smith" to the correct internal record, so you do not need to know any IDs. |
| Be specific about dates and statuses when you can | Narrowing by date range or status (e.g. "pending", "this quarter") returns faster, more focused results, especially for organisations with a large volume of invoices. |
| Ask follow-up questions in the same conversation | Context carries forward, so you can say "now show me its workflow" instead of repeating the invoice number. |
| Ask "what can you see" if you are unsure | If a query returns nothing, try asking what entities, categories, or users exist, since this can clarify whether a name was just slightly different to what is in Brightflag. |
| Remember it is read-only | You can ask the connected AI to find, summarise, and explain anything in scope, but approvals, edits, and rejections still need to happen directly in Brightflag. |
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