You can edit a matter’s details in Brightflag if you have the correct permissions.
Steps to Edit a Matter 📝
1️⃣ Go to Matter Management:
- Navigate to Menu > Matter Management > Search/Add Matter.
2️⃣ Find the Matter:
- Use the search bar to locate the matter you need to edit.
3️⃣ Access the Matter Details Tab:
- Click on the matter’s name to open the Matter Overview Page.
- Go to the Matter Details tab.
4️⃣ Edit the Values:
- Click on the field you want to update. (Editable fields are underlined in blue.)
- Enter or select the new value.
5️⃣ Save the Changes:
- Click the green checkmark (✔) to apply the new value.
Troubleshooting: Unable to Edit a Matter? 🚨
⚠️ If you cannot edit a field, it may be due to permissions.
- Some fields may be locked for editing depending on your company’s settings.
- Contact your Admin if you need editing access.
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