Brightflag allows Admin users to review vendor-submitted timekeeper rates before they are used for billing. You can approve, reject, or adjust rate requests from the Timekeeper Rates page.
Where to Find Timekeeper Rates
Click Timekeepers in the left navigation menu. The Timekeeper Rates page opens with the Pending tab selected by default.
Understanding the Pending Tab
The Pending tab displays all rate requests awaiting review. Each row shows:
Column | Description |
Name | The timekeeper's name and ID. Click to view their rate history. |
Role & YoE | The timekeeper's role (Associate, Partner, Paralegal, etc.) and years of experience |
Vendor | The law firm that submitted the rate |
Days Pending | Number of days since the rate was submitted |
Effective Date | The date on which this rate becomes valid |
Last Approved Rate | The most recently approved rate for this timekeeper |
Requested Rate | The new hourly rate proposed by the vendor. You can edit this value before approving. |
% Change | Percentage difference between the last approved rate and the requested rate |
Annualized % Change | The forecasted percentage change year on year |
Actions | Show Comments, Approve (checkmark icon), and Reject (X icon) buttons for each rate |
If a timekeeper has no previous approved rate, the % Change and Annualized % Change columns will be blank.
Approve a Timekeeper Rate
From the Pending tab:
(Optional) Edit the Requested Rate by typing a new value directly in the rate field.
Click the checkmark icon in the row's action column.
(Optional) Add a note to provide context to the vendor.
Click Approve.
The rate moves to the Approved tab.
Reject a Timekeeper Rate
From the Pending tab:
Click the X icon in the row's action column.
(Optional) Add a note to provide context to the vendor.
Click Reject.
The rate moves to the Rejected tab.
Bulk Approve or Reject Rates
You can approve or reject multiple rates at once.
Select the checkboxes next to the rates you want to act on. Use the header checkbox to select all visible rates.
Click Approve Selected or Reject Selected in the action bar that appears.
Confirm the action in the modal.
Filter and Search Rates
Use the filters at the top of the page to narrow results on any tab.
Enter a name or ID in the Search by Timekeeper ID, Name field.
Select a law firm from the Vendor dropdown.
Click Apply Filters.
Click Reset Filters to clear all criteria. On the Approved tab, you can also filter by Date in Effect.
View Rate History
Click a timekeeper's name in any tab.
The Timekeeper Rate History page opens, showing their name, ID, and a table of all rate changes.
Use the Status dropdown to filter by Pending, Approved, or Rejected.
Approved and Rejected Tabs
The Approved tab shows all approved rates. You can move an approved rate back to Rejected by clicking the X icon.
The Rejected tab shows all rejected rates. You can move a rejected rate to Approved by clicking the checkmark.
Export Timekeeper Data
Navigate to the Pending, Approved, or Rejected tab.
Click the Export button in the top right of the table.
Select your preferred date format when prompted.
The data downloads as an Excel file.