What Happens After an Invoice Is Rejected?

Vendor Notification

If notifications are enabled:

• The vendor user who submitted the invoice receives an email

• They are prompted to log into the Vendor Portal to view the rejection details

2️⃣ Vendor Revision

The vendor can:

• Review the rejection reason

• Download adjustment details (if applicable)

• Submit a revised invoice

The revised invoice is linked to the original submission.

3️⃣ Resubmitted Invoice

When the vendor resubmits:

• The invoice re-enters the workflow

• It appears in your review queue as Pending

• You will receive a notification when it is ready for review

You can then approve or reject the updated submission.

Important

Rejecting an invoice returns it to the vendor for correction.
It does not delete the invoice from the system. The original submission remains visible for audit purposes.