What Happens When an Invoice is Rejected in Brightflag? What Happens When an Invoice is Rejected in Brightflag?

What Happens When an Invoice is Rejected in Brightflag?

🚀 Step 1: Vendor Notification

✔ The vendor user that submitted the invoice is notified via email (if notification is enabled).
✔ They are prompted to log into the Brightflag Law Firm Portal to view the rejection reason.


📌 Step 2: Vendor Actions

✔ Vendors can download a spreadsheet showing adjustments made to the rejected invoice.
✔ They will revise and resubmit a new draft linked to the original invoice.


🔄 Step 3: Review & Approval

✔ The revised invoice will appear in your review queue as a pending invoice.
✔ You will receive a notification when an invoice is awaiting review.
✔ You can approve or reject the revised submission.


💡 Why LEDES Submissions Are Recommended?

Brightflag encourages law firms to submit invoices in LEDES format rather than PDFs because:

✅ Fewer Rejections – LEDES invoices follow a standardized structure, reducing errors.
✅ Streamlined Processing – LEDES files allow for faster and automated invoice handling.
✅ Full eBilling Hub Integration – Brightflag supports seamless LEDES uploads for law firms.