How to Override an Invoice Rejection or Approval (Admin Only)

If an invoice was approved or rejected by mistake, a Company Admin can change the invoice status back to Pending.

This allows the invoice to re-enter the approval workflow or be manually approved/rejected again.

⚠️ Important
If the invoice has already been exported to Accounts Payable or marked as paid, verify the payment status with your AP team before reverting it to Pending to avoid duplicate payments.

Invoice Statuses That Can Be Reverted to Pending

Admins can change the following statuses back to Pending:

• Approved

• Rejected

• AP Batch Exported

• Paid / Batch Paid

Steps to Change the Invoice Status to Pending

1. Open the Invoice Review page.

2. Click the ✏️ pencil icon beside the invoice status.

3. Select Revert To Pending.

The invoice will now return to Pending.

Next Step

Once the invoice is Pending, an Admin can manually approve or reject the invoice.

➡️ See: How to Manually Approve or Reject an Invoice (Admin Role)