This article explains:
Whether Brightflag supports multiple currencies on an invoice
What happens if the wrong currency is selected
Why a vendor may not be able to select a currency during upload
Can an Invoice Contain Multiple Currencies?
No. Brightflag processes each invoice in one currency only.
When a vendor uploads an invoice, they must select the currency the invoice should be processed in. This must match the currency shown on the invoice PDF.
Brightflag will process the invoice in the currency selected during submission.
What If the Wrong Currency Was Selected?
If the invoice appears in the wrong currency in Brightflag, it means the vendor selected the wrong currency during upload.
The invoice must be:
Rejected
Re-uploaded with the correct currency selected
The currency cannot be edited after submission.
Can Multiple Currencies Appear on the PDF?
Yes — but only for reference purposes.
The following must all be in the same currency:
Cover page totals
Line item breakdowns
Fee and expense summaries
Additional documentation or reference conversions may include other currencies, but Brightflag will only process the invoice in one currency.
Vendor Cannot Select a Currency During Upload
If a vendor reports they cannot select a currency, the most common causes are:
1️⃣ Upload Method Issue
Often this happens due to how the invoice is being uploaded.
Ask the vendor to review the PDF upload steps in the Vendor Help Center.
2️⃣ Pay Site or Purchase Order Configuration
If your organization uses:
Pay Sites
Purchase Orders
The currency may be restricted based on how those are configured.
If this is the case:
Contact your internal Admin to confirm the vendor’s currency setup
Ensure the correct currency is configured on the pay site or purchase order
If you are unsure how this is configured, contact Brightflag Support for assistance.
Key Takeaways
Brightflag processes invoices in one currency only
The selected upload currency must match the PDF currency
Wrong currency = reject and resubmit
Currency selection issues are often configuration-related