Why Is Brightflag Showing Different Line Items Than the PDF? Why Is Brightflag Showing Different Line Items Than the PDF?

Why Is Brightflag Showing Different Line Items Than the PDF?

If the line item details shown in Brightflag do not match the PDF invoice you downloaded, the most common reason is that the invoice was submitted as a LEDES file.

When a LEDES invoice is submitted:

  • Brightflag analyzes the LEDES file only

  • The PDF is stored as an attachment

  • The PDF is not used to extract line item details

This means Brightflag displays what is in the LEDES file — not what is shown on the PDF.


What About the PDF Validation Flag?

If your organization has enabled the PDF Validation Flag, Brightflag can validate certain high-level details between the PDF and LEDES file, such as:

  • Invoice number

  • PO number

  • Entity

  • Matter reference

  • Gross total

  • Net fees total

However, this validation does not compare:

  • Individual line items

  • Timekeeper hours

  • Hourly rates

  • Narrative descriptions

If those details differ, it means the vendor submitted inconsistent data.


What Should I Do If There’s a Mismatch?

If the LEDES file and PDF contain different billing details:

  • Reject the invoice

  • Ask the vendor to correct and resubmit

  • Ensure the LEDES file matches the PDF exactly

Brightflag processes the LEDES file as the authoritative billing record.


Key Takeaway

If an invoice was submitted as LEDES, Brightflag displays the data from the LEDES file — not the PDF.

If the two do not match, the vendor must correct the submission.