Important

• A vendor must have at least one office before users can be added.
  👉 See: How to Create a Vendor Office

• For security reasons, Brightflag Support cannot add users or upgrade vendor access.
  Vendor user management is handled directly by the client and the firm.

Steps to Add a Vendor User

1. Go to Menu → Vendors → Vendor Management

2. Locate the vendor

3. Click Users

4. Click + Add New User

Enter the following details:

• Email Address (Must be accurate)

• First Name and Last Name

• User Role (Vendor Admin = highest permission level) 

• Office Assignment

5. Click Add Vendor User

The user will receive an email prompting them to reset their password and activate their account.

You cannot activate the account on their behalf.

Access