Client Help Center Client Help Center

Vendor Accounts & User Access

Are Vendors Notified When I Disable or Change Their Access?
No. Vendors are not notified when you: Disable a user account Change...
Vendor Didn't Receive or Lost the Onboarding Email
If a vendor onboarding email was lost or deleted - it is not possible to...
How to Deactivate a Vendor Account in Brightflag
Overview You cannot delete a vendor from Brightflag. Because the list of...
Why Is Setting Up Vendor Offices Important?
⚠️ A vendor must have at least one office set up before they can be adde...
Can I Remove a Vendor Office in Brightflag
🚫 Deleting/removing a vendor office is not recommended. However, it can ...
How to Add a Vendor to Brightflag
Step 1: Check if the Vendor is Already in Brightflag’s Global List of Av...
Adding Vendor Offices in Brightflag
After setting up a vendor, you must add their offices.  How to Add Vend...
How to Add/Manage Vendor Users to Brightflag
Once you've set up a vendor and vendor offices in Brightflag, the next s...
How to Upgrade a Law Firm User to Vendor Admin
Vendor users can have three different access levels. If a vendor user ne...
How to Disable and Re-Enable Law Firm User Access in Brightflag
If a law firm user no longer requires access to Brightflag, you can disa...