Accrual Reminder Emails for Vendors

Short Answer

Brightflag automatically sends two accrual reminder emails to vendors:

• 5 calendar days before the deadline

• On the deadline date

Both reminders are sent at 06:15 UTC.

Who Receives Reminder Emails?

Reminder emails are sent to vendor users who:

• Are enabled (active)

• Have access to at least one open matter

Important Notes

• If the deadline falls on a weekend, final reminders are sent on that weekend day.

• If accruals are submitted for all required matters before 06:15 UTC, reminder emails will not be sent.

How to Stop a Vendor from Receiving Reminder Emails

There is no way to stop reminders while the user remains enabled and assigned to open matters.

To stop reminders completely:

• The user must be disabled

• The user must not have access to open matters

See: How To Disable A Vendor In Brightflag 

Sample Reminder Email