Vendor users in Brightflag have three access levels.
Each level determines what they can see and manage within their firm’s account.
See: How to Upgrade Vendor User Access
1️⃣ Vendor Admin (Highest Access)
Vendor Admins:
Have access to all offices under their firm
Can view all matters and invoices for the firm
Typically have permission to manage users (add, disable, update users)
2️⃣ Office Vendor Admin
Office Vendor Admins:
Have access to one specific office only
Can view all matters and invoices for that office
Important:
An Office Vendor Admin can only be assigned to one office location
They cannot be assigned to multiple offices
If a user needs access to more than one office, they must be upgraded to Vendor Admin
3️⃣ Standard Vendor User (Most Restricted)
Standard Vendor Users:
Have limited access
Can only view matters and invoices they are specifically associated with
This is the most restricted vendor role.