Vendor users can have 3 different access levels. If a vendor user is an office admin or a standard user, they will need you to upgrade them to a vendor admin, meaning they can view information across all offices in their vendor. From there, the vendor admin can control the access level of all other users in their office.
To enable vendor admin access for your company's account, contact email@example.com
To upgrade a vendor user's access level:
- Navigate to Menu > Admin Settings > Vendor Management.
- Search for the appropriate Vendor and click the Users Button.
- This will bring up the list of all users for that vendor and you will see a Vendor Admin checkbox beside each name. Tick the checkbox beside the relevant user and click Update.