Short Answer
❌ You cannot exclude individual invoices from auto-rejection rules.
❌ You cannot exclude individual vendors from auto-rejection rules.
✅ You can exclude departments from certain auto-rejection rules.
✅ Admin users can override an auto-rejection after it occurs.
Invoice-Level Exclusions
Individual invoices cannot be excluded from auto-rejection rules.
If an invoice meets the criteria of a configured rule, it will be automatically rejected.
Vendor-Level Exclusions
Vendor-specific exclusions are not supported.
Auto-rejection rules apply consistently to all vendors within the configured scope.
Department-Level Exclusions
Departments can be excluded.
If a department is excluded:
Invoices under that department will not trigger the applicable auto-rejection rule
All other departments will continue to follow the rule as configured
To request a department-level exclusion, contact Brightflag Support.
How to Override an Auto-Rejected Invoice
If an invoice has been auto-rejected but should be approved, an Admin user can override the rejection.
See: How to Change the Status of an Invoice