Client Help Center Client Help Center

Timekeeper FAQ

Can I Enter Timekeeper Rates on Behalf of a Law Firm?
No—clients cannot enter or submit timekeeper rates on behalf of their la...
Can Vendors Submit Timekeeper Rates After Submitting an Invoice?
To successfully submit and have an invoice approved in Brightflag, vendo...
Why Was This Invoice Flagged for a New Timekeeper? (PDF Submissions)
📌 Important Note: Timekeeper-related rejections occur only if specific ...
Timekeeper ID Mismatch in LEDES Invoices
Important Note: Timekeeper-related rejections occur only if specific ti...
Managing Multiple Rates for Timekeepers in Brightflag
Currently, matter-specific/ multiple rates for timekeepers is not suppor...
Who Can Submit Timekeeper Rates in Brightflag?
📌 As a client, you cannot submit rates on behalf of a vendor - they must...
Why is the % Change or Annualized % Change Field Blank?
Why is the % change or annualized % change field blank? This can happen ...