Can an Invoice Be Deleted in Brightflag?

Invoices cannot be deleted by users.

If an invoice was submitted in error, it should be rejected, not deleted.

When Should an Invoice Be Rejected?

Reject the invoice if:

• The amounts are incorrect

• It was submitted as a duplicate

• There is an error in the submission

Do not contact Support to request deletion in these cases — rejection is the correct action.

When Can an Invoice Be Deleted?

The only scenario where deletion may be possible is if a vendor submitted an invoice to the wrong customer account.

In this case:

• Contact Brightflag Support

• Provide the invoice number

• Provide the incorrect customer name

Brightflag will review and assist if deletion is appropriate.