If you reject an invoice and expect the vendor to upload multiple invoices in its place, it's important that they submit each revised invoice as an individual submission, not as a draft or revision of the original invoice.
Why Is One of the Revised Invoices Missing?
If a vendor mistakenly uploads multiple invoices as revised drafts of the original invoice instead of as separate submissions:
🚫 One invoice may overwrite another.
🚫 Only the last uploaded revision remains, preventing approval of all intended invoices.
For example:
💡 A vendor initially submits Invoice A.
🔹 You reject the invoice and ask them to submit Invoice B and Invoice C separately.
🔹 The vendor uploads Invoice B and Invoice C, but as revisions of Invoice A instead of new submissions.
🔹 Invoice B gets overwritten by Invoice C, so only one invoice remains visible for approval.
🔹How to Ensure Vendors Submit Multiple Invoices Correctly
✔ Vendors must upload each revised invoice as a brand-new submission, not as a revision of the rejected invoice.
✔ Each invoice should have a unique invoice number to prevent overwriting.