The vendor office on an invoice is determined by the office the vendor user was logged into when submitting the invoice. For example you can see the invoice below was submitted from the vendor's "Sydney" office:
🚫 An invoice cannot be manually updated to reflect a new vendor office once submitted.
✅ The invoice must be rejected and resubmitted by the vendor.
🔹 Steps for the Vendor to Resubmit Correctly
✔ The vendor must ensure they are logged into the correct office before uploading the invoice again.
✔ Once logged into the correct office, they can resubmit the invoice.
📌 Tip: If the vendor is unsure how to switch offices, they should follow the steps in this guide: How to Switch Between Clients, Firms, and Offices
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